We stand behind our handmade goods that are inspected to assure you are to be satisfied with them. Return and refund inquiries are handled on a case-by-case basis with the ultimate goal to make you happy. 

Returns

Unfortunately, we are unable to accept returns, but if you have any problem with your items, please contact us at hello@kikijp.com to open up a conversation on how we may address your concern. We are always happy to help!

Defects

We aim to get it right the first time which is why we inspect each product several times throughout our quality control process. If you feel you have received a defective product, please contact us at hello@kikijp.com with your order number and a photo of the product in question to open up a conversation on how we can make this right.